Refund Policy

CLASS REFUND POLICY - CAMP REFUND POLICY IS SEPARATE. PLEASE READ THE CAMP REFUND POLICY CAREFULLY.

Refunds - To obtain a full refund for a class a request must be submitted 14 calendar days prior to the start of the program. A refund requested less than 14 calendar days prior to the start of the program will incur a 50% penalty ($50 max) per program.
No refunds are given after the first class without documentation from a licensed medical professional. No refunds are given for materials fee or Pottery Lab. All request for refunds must be submitted in writing.
Trips - No refunds will be issued within two(2) weeks of a trip.

CAMP ACTIVITY REFUND AND TRANSFERS
Please review carefully there will be no full refunds given once you sign up for camp.

Camp fees must be paid in full at the time of registration. A partial,(50% of the total fees or a maximum of $100.00) refund is given to patrons that submit a request 14 days prior to the start date of camp.
Patrons also have the option to transfer to another camp 14 days prior to the start of camp. Any changes in regard to registration must be presented in writing. Parks and Recreation will administer transfers, which must be in writing. Patrons cannot transfer into a class or camp that they are enrolled in. Camps are canceled if they do not meet the threshold for minimum registration, two weeks prior to the start date of camp.
If the Parks and Recreation Department cancels a camp, patrons will receive a full refund.

THEATER TICKETS AND EVENT TICKET SALES REFUND POLICY
All ticket sales are final. No transfers or refunds. If you're a brand new patron with us, please click here to register for a new account.